Privacy Policy
Last updated: April 2, 2026
This Privacy Policy describes how Fintrack HK collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This document outlines our practices regarding data collection, usage, and your rights as a user of our financial management platform designed for freelancers and self-employed professionals in Hong Kong.
Information We Collect
We collect various types of information to provide our financial organisation services effectively. When you register with us, we gather your personal details including your name, email address, and contact information. As you use our platform to track business expenses, separate personal and business accounts, and plan your cash flow, we collect usage data about how you interact with our tools and features.
We also collect information about your financial activities, such as your business transactions, expense categories, and revenue tracking data. This information is essential for helping you maintain clear financial records and understand your provisional tax obligations under IRD rules. Additionally, we collect device information and browsing data to optimise our platform’s performance and security.
How We Use Your Information
We use your personal information to provide, maintain, and improve our financial management services. Your data helps us personalise your experience, allowing us to offer relevant tools for tracking business expenses, managing account separation, and calculating MPF contributions and tax reserves. We analyse your usage patterns to enhance our platform’s functionality and user experience.
Your information is also used to communicate with you about important updates, changes to our services, and relevant financial guidance for Hong Kong self-employed professionals. We may use aggregated, anonymised data for statistical analysis and service improvement purposes. We never sell or rent your personal information to third parties without your explicit consent.
Your Rights and Choices
You have the right to access, review, correct, or delete your personal information at any time. If you wish to exercise these rights, please contact us using the information provided below. You may also request a copy of your data in a portable format or request that we restrict how we use your information.
You have the right to opt out of certain data collection and communications. However, some information may be necessary for us to provide our core financial management services. We will respect your preferences regarding marketing communications and will only contact you about updates or important service information when appropriate.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and improve our services. These technologies help us remember your preferences, understand how you use our platform, and provide personalised content. Cookies may be used to track your navigation through our expense tracking tools and account management features.
You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our platform. We use both session-based and persistent cookies to maintain your login status and preferences. For more detailed information about cookies, please refer to our separate Cookie Policy.
Data Security
We implement comprehensive security measures to protect your personal information from unauthorised access, alteration, and disclosure. Your financial data, including business account information and transaction records, is encrypted and stored securely on our servers. We regularly review and update our security protocols to maintain the highest standards of data protection.
While we strive to protect your information, no security system is completely impenetrable. We encourage you to use strong passwords and keep your account credentials confidential. If you suspect any unauthorised access to your account, please notify us immediately so we can investigate and take appropriate action.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Financial records, business expense data, and transaction information are retained in accordance with Hong Kong regulatory requirements and IRD guidelines. You may request deletion of your account and associated data at any time.
Even after account deletion, we may retain certain information for legal compliance, fraud prevention, and legitimate business purposes. Aggregated and anonymised data may be retained indefinitely for statistical analysis and service improvement.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email or by posting a prominent notice on our website. Your continued use of our platform after such updates constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. The “Last updated” date at the top of this document indicates when this policy was most recently revised.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, we encourage you to reach out. Our team is here to assist you with any privacy-related matters and to help you understand how we handle your information.
Email: [email protected]
Phone: +852 3428 7561
Address: Des Voeux Road Central 88, Central, Hong Kong Island, Hong Kong